Appointments

Need an Appointment

We cater to shelter partners, rescues, animal control, those who live in public housing, and those who receive SNAP or WIC benefits.

Please contact Luke and Lily Lerner Spay/Neuter Clinic for more information or to make an appointment. The clinic's scheduling line is 508-887-4326. Voicemail messages will be returned as soon as possible by one of our scheduling coordinators.

Please note that scheduling is program-specific and is subject to availability. In the event that our clinics are full, we can refer you to other programs in the area or put your name on a waiting list.

Already Have an Appointment? Here's What to Expect

Was your appointment coordinated by an animal shelter/rescue?

  • Your information and admission form was filled out and submitted by your animal’s rescue/shelter prior to the appointment.
  • They will coordinate a day and time with Lerner staff, authorize the procedure, and relay your scheduled appointment day and drop-off time.
  • For all pets receiving surgery: no food after midnight the day prior to the procedure, but free access to water is OK.
  • On the morning of your scheduled appointment, please arrive at your given time. Staff is coordinating drop-offs in a staggered fashion. Late arrivals may have to wait.
  • Please make sure your cat is in a secure carrier and your dog is either in a carrier or on a leash secured to an appropriate restraint device (such as a harness) or slip lead. Please do not rely on a leash and buckle collar as it is very easy for a dog to slip its collar.
  • Once you arrive at the clinic, either stay in your car or stand outside your car. Call 508-887-4326 to let staff know that you have arrived, which animal you are bringing to the clinic, and the make/model of the vehicle you are driving. If the phone is not answered, please leave a message with the same information.
  • A staff member will come to your vehicle and pick up your pet. We will bring a leash for dogs and ask that you keep your leash. Please do not remove your dog’s collar and leash until your dog is secured with our slip lead and staff instructs you to do so.
  • After your pet’s procedure is finished and your pet is in recovery, a staff member will call your shelter/rescue to review the discharges, protocols, answer any questions, and coordinate a pickup time for your pet. We have also posted helpful aftercare information on our website.
  • Your discharges, medical record, and spay/neuter certificate will be emailed to your shelter/rescue. These shelter partners will contact owners with information and forward documents to you, so there is no need to contact the clinic.
  • When you arrive to pick up your pet, you should again call the clinic at 508-887-4326 to let staff know which animal you have come to get and the make and model of your vehicle. If the phone is not answered, please leave a voicemail with the same information.
  • A staff member will come to your vehicle to deliver your pet. Please have either a leash or crate ready if you are picking up a dog.

Are you a private client?

  • Please complete the registration form that was sent by email.
  • Once you have a scheduled appointment, Lerner staff will contact you to confirm your name, address, phone number, cost of procedure, payment options, day and time of drop off, and they will obtain phone authorization to perform the procedure.
  • For all pets receiving surgery: no food after midnight the day prior to the procedure, but free access to water is OK.
  • On the morning of your scheduled appointment, please arrive at your given timeStaff is coordinating drop-offs in a staggered fashion. Late arrivals may have to wait.
  • Please make sure your cat is in a secure carrier and your dog is either in a carrier or on a leash secured to an appropriate restraint device (such as a harness) or slip lead. Please do not rely on a leash and buckle collar as it is very easy for a dog to slip its collar.
  • Once you arrive at the clinic, either stay in your car or stand outside your car.
  • Call 508-887-4326 to let staff know that you have arrived, which animal you are bringing to the clinic, and the make/model of the vehicle you are driving. If the phone is not answered, please leave a message with the same information.
  • A staff member, wearing gloves, mask, and gown, will come out to your vehicle and pick up your pet. We will bring a leash for dogs and ask that you keep your leash. Please do not remove your dog’s collar and leash until your dog is secured with our slip lead ad staff instructs you to do so.
  • After your pet’s procedure is finished and your pet is in recovery, a staff member will call you to review the discharges, protocols, answer any questions, and coordinate a pickup time for your pet. We have also posted helpful aftercare information on our website. Your discharges, medical record, and spay/neuter certificate will be emailed to you.
  • When you arrive to pick up your pet, you should again call the clinic at 508-887-4326 to let staff know which animal you have come to get and the make and model of your vehicle. If the phone is not answered, please leave a voicemail with the same information.
  • A staff member will come to your vehicle to deliver your pet. Any medications and/or paperwork will be packaged in a plastic bag and handed directly to the driver while the pet is placed in the vehicle. Please have a leash or crate ready if you are picking up a dog, as staff will be taking leashes back to disinfect between uses.

Questions About Our Protocols?