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RECOMMENDED HARDWARE
We require that new workstations/laptops be purchased with a 4-year hardware support agreement. Laptops will be ordered with 4 year hardware support (CompleteCare for Dell laptops).

A major challenge that faces ITS is the standardinzing of hardware and software used on desktops/laptops. ITS realizes that various individuals/departments will have special needs that are not resolved by the recommended standards, yet it is important to recognize that adhering to standards will result in improved customer service for all our clients, which results in faster resolution of problems. Maintaining standards provides TCSVM the following benefits:

The primary considerations for each hardware configuration are:
• Ease of connectivity to the campus network.
• Ease of connectivity to external systems and organizations.
• Consistent performance of all integrated components in our network environment.
• Industry leader with an established track record in manufacturing, service, and sales.

The advantages of hardware standards are:
• Desktop workstations/laptops have sufficient resources to run current software products at adequate performance levels.
• Resources are not wasted on inadequate or outdated equipment.
• Software installations and restores after critical failures streamlined.
• Standard images maintained centrally which results in timely resolutions to those issues which require a hard drive to be formatted (virus, Trojan, etc.).
• Simplified budgeting and purchasing.

Hardware and software that function normally in a standalone environment may not work in a network infrastructure. Although a department may save money on less costly hardware, the device chosen may prove to be more expensive in support costs. The ITS department will periodically review and revise these standards based on emerging desktop technologies and software development.

ITS only supports Tufts-owned hardware. ITS does not support personal-owned hardware. ITS does not support third party hardware/software. If you have specialty hardware/software, you must contact the vendor for support/configuration.

WINDOWS COMPUTERS

 

Recommended Desktop

Recommended Laptop

Model

Dell OptiPlex 9010 Mini-Tower

Dell Latitude E6420

Operating System

Microsoft Windows 7 64-bit

Microsoft Windows 7 64-bit

Processor

Intel Core i5-3550/i7-3770

Intel i5-2540M/i7-2640M

Memory

4GB, Non-ECC, 1600MHz DDR3

4GB, DDR3-1333MHz SDRAM

Hard Disk

500GB SATA 6.0Gb/s and 16MB DataBurst Cache

256GB Mobility Solid State Drive 

Optical Drive

16X DVD+/-RW,SATA

8X DVD+/-RW

Graphics

1GB ATI RADEON HD 7470

nVidia NVS 4200M 512MB 

Display

Dell 20inch UltraSharp 2007FP

14" HD+ Anti-Glare LED backlit

Wired Networking

Gigabit Ethernet

Gigabit Ethernet

Wireless Networking

N/A

Intel Centrino Ultimate-N 6300 

HDMI

None

Yes

USB

Built-In (10)

Built-In (4)

Speakers

Dell AX510 Sound Bar

Built-In

Battery

N/A

6 Cell Battery 

AC Adapter

N/A

90 Watt AC adapter

Weight (lb)

N/A

4.56 lbs. starting weight

Warranty

4 Year Next Business Day Parts and Labor Onsite

4 Year Next Business Day/CompeteCare Parts and Labor Onsite

 

 

 

APPLE COMPUTERS

 

Recommended Desktop

Recommended Laptop

Model

iMac 27-inch

MacBook Pro 15-inch

Operating System

OS X Lion

OS X Lion

Processor

2.7 GHz Quad-Core Intel i5

2.3GHz Intel Quad-Core Intel i7

Memory

4GB 1333MHz DDR3 SDRAM

8GB 1600MHz DDR3L SDRAM

Hard Disk

1TB Serial ATA Drive

256GB flash storage

Optical Drive

DVD±R DL/DVD±RW/CD-RW

8x double-layer SuperDrive (DVD±R DL/DVD±RW/CD-RW)

Graphics

ATI Radeon HD 6670M 512MB

nVidia GeForce GT 650M 1GB

Display

27-inch glossy widescreen

15.4-inch Retina Display

Wired Networking

Gigabit Ethernet

Gigabit Ethernet

Wireless Networking

AirPort Extreme Wi-Fi (802.11n)

Built-in AirPort Extreme (802.11n)

Thunderbolt

Built-In (2)

Built-In (2)

USB

Built-In (4)

Built-In (3)

Speakers

Built-In

Built-In

Battery

N/A

95W Lithium

AC Adapter

N/A

85W MagSafe Power Adapter

Weight (lb)

N/A

5.4 lbs.

Warranty

AppleCare Protection Plan for iMac - 3 Years

AppleCare Protection Plan for MacBook Pro (w/ Display) 3 Years

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